This Privacy Policy describes how वा! Booking collects, uses, and protects your information when you use our services. We are committed to ensuring that your privacy is protected in accordance with the Individual Privacy Act, 2075 of Nepal.

1. Information We Collect

• Business Profile: Name, PAN/VAT registration, address, and contact details.
• Customer Data: Names, phone numbers, and appointment history of your clients.
• Transaction Data: Payment records processed through eSewa, Khalti, or Stripe. (Note: We do not store your wallet passwords or card CVV).
• Usage Data: Log-in timestamps, IP addresses, and device information for security monitoring.

2. How We Use Your Information

• To facilitate seamless booking and staff scheduling.
• To send automated SMS/Email reminders to reduce no-shows.
• To generate business analytics and performance reports for you.
• To improve our platform's security and prevent fraudulent activities.

3. Data Sharing & Third Parties

We DO NOT sell, trade, or rent your personal or customer data to third-party advertisers. Data is only shared with integrated partners (like payment gateways) necessary to complete your transactions.

4. Data Security

We use industry-standard SSL encryption and secure cloud servers to host your data. Regular backups are performed to ensure your business records are never lost.